What "flat price" actually means
Pro is priced for individual operators and small practices — one account, one login. It's designed for the support worker or sole trader who handles their own admin. If you have a team of staff who each need their own login, the Team plan is built for you. Compare Team plan →
AI Progress Notes
| Notes per month | Unlimited — generate as many as you need, no caps, no overages |
| Note quality | Gold-standard NDIS-compliant language, aligned to NDIS Practice Standards |
| Input method | Type observations or speak them — both produce the same quality output |
| Voice languages | 40+ languages auto-detected. Arabic, Hindi, Vietnamese, Mandarin, Punjabi, Italian, Spanish, French and more — no configuration |
| Note length | 3–5 sentences standard. Longer notes for complex sessions |
| Person-centred language | Always — compliant with NDIS Practice Standards for participant-first documentation |
| Goal alignment | Notes automatically reference selected NDIS plan goals |
| Prompting level tracking | Select from independent, verbal, physical or full physical prompting — embedded in note |
Participant profiles
| Participant profiles | Unlimited — no cap on the number of NDIS clients you support |
| Profile data | Name, DOB, NDIS number, plan dates, funding categories, support goals |
| Session history | All notes stored per participant, searchable and filterable |
| Goal tracking | Tag notes to specific NDIS plan goals automatically |
| Plan details | Store plan start/end dates, funding amounts, support categories |
Invoicing
| Invoice generation | Auto-generate invoices from session records |
| NDIS price guide | Current NDIS price guide line items built-in and updated automatically |
| Line item calculation | Auto-calculate totals based on support type, duration and ratio |
| Invoice delivery | Send as PDF to plan managers, participants or self-manage |
| Payment tracking | Mark invoices paid or unpaid. View outstanding balance at a glance |
| Invoice history | Full history searchable by participant, date or status |
Compliance
| Worker Screening tracker | Record check dates and expiry. Receive alerts before expiry |
| Incident log | Record incidents with required fields — date, type, description, outcome, follow-up |
| Compliance checklist | Audit-ready checklist aligned to NDIS Practice Standards |
| Expiry alerts | Notifications when screening checks or certifications are approaching expiry |
Export & data
| PDF export | Any note, invoice or report downloadable as a branded PDF in one click |
| Data download | Export all your data as CSV at any time — your data is always yours |
| Data portability | Full export if you ever decide to leave — no data lock-in |
| Data hosting | Australian servers (AWS Sydney). Privacy Act 1988 compliant. |
Support
| Support | Reach our support team anytime at support@providhq.com.au. We aim to respond to every enquiry within 12 hours — including weekends. |
| Help documentation | Full knowledge base with guides, FAQs and video walkthroughs |
| Onboarding | Self-serve onboarding — set up in under 5 minutes with no call required |
⚡ Early signup pricing only
$49/month is exclusively available to early signups during our launch period. Once the launch period closes, Pro returns to its standard price of $79/month. Lock in $49 now and keep it forever — your price will never increase as long as you stay on ProvidHQ.
Need logins for multiple staff?
The Team plan gives every member of your team their own login — no cap — plus a shared dashboard, role permissions and advanced compliance reporting. Still one flat price.
See Team plan details →